← Legal Portal
🇿🇦
Consumer Protection Act 68 of 2008
ActSouth Africa National April 24, 2008 Source: National Consumer Commission SA
consumer protectionsellerrefundwarrantyonline sellingreturns
Summary (Plain English)
South Africa's consumer rights law. Key provisions: right to return goods within 6 months if defective (repair, replace, or refund). 5-day cooling-off period for direct marketing purchases. Right to fair and honest dealing — no misleading advertising. Right to disclosure — full price including VAT must be shown. Product liability: suppliers liable for harm caused by defective goods. Applies to all goods and services sold in SA where supplier's turnover exceeds threshold. Does not apply to goods sold by private individuals.
What This Means For You
- • 6-month return right for defective goods (repair/replace/refund)
- • 5-day cooling-off for direct marketing purchases
- • Full price including VAT must be displayed
- • No misleading advertising allowed
- • Supplier liable for harm from defective products
- • Applies to businesses above turnover threshold
Original Source
https://www.gov.za/documents/consumer-protection-actContent sourced from National Consumer Commission SA. Always refer to the official document for authoritative text.
Not legal advice. This summary is for informational purposes only. ONIM does not store or republish full legal texts. Always consult a qualified legal professional for advice specific to your situation.