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Consumer Protection Act 68 of 2008 (CPA)
ActSouth Africa Source: National Consumer Commission / SA Government
Consumer ProtectionBusinessE-CommerceReturns
Summary (Plain English)
Protects consumer rights in South Africa. Key provisions: right to fair marketing and accurate information, 5-day cooling-off period for direct marketing transactions, right to return goods within 6 months if defective, plain language requirement for contracts, right to privacy. Applies to all transactions within South Africa where the supplier's turnover exceeds the threshold. Enforced by the National Consumer Commission.
What This Means For You
- • 5-day cooling-off for direct marketing sales
- • 6-month warranty on all goods sold
- • Contracts must be in plain language
- • Right to privacy — opt-out of marketing
- • Applies to most B2C transactions
Original Source
https://www.thencc.gov.zaContent sourced from National Consumer Commission / SA Government. Always refer to the official document for authoritative text.
Not legal advice. This summary is for informational purposes only. ONIM does not store or republish full legal texts. Always consult a qualified legal professional for advice specific to your situation.